Use writing assistance and translation

You keep control over the final message sent to the customer.

Illustrated guideUpdated October 11, 2026

Where to start

Conversations → Writing assistant

For panel settings, sign in to the intended workspace with a role that has access to that section. Available tools depend on your plan and configured services.

Step 1

Write a draft in the composer, then open the writing assistant.

Use writing assistance and translation
Current interface with demo data. Select the image to enlarge.

Step 2

Choose the available rewrite, tone or translation action. Select the target language when translating.

Use writing assistance and translation
Current interface with demo data. Select the image to enlarge.

Step 3

Check names, amounts and factual details in the result before inserting or sending it.

Check the result

You keep control over the final message sent to the customer.

If something does not work

AI actions require an enabled provider, available credit and the relevant access permission.

Contact support

Screenshots use an isolated demo workspace.