A SHARED UNDERSTANDING

Good conversations.
Clear expectations.

Using your Gapika account and workspace.

Your account

Use accurate account information and keep your credentials secure. Workspace owners are responsible for the team members and integrations they authorize.

Your conversations

Use the platform to communicate lawfully and respectfully. Only upload information you are authorized to use. Review AI-generated replies and configure a human handoff that suits your customers.

Plans and payments

Available plans and limits are shown on the pricing page and in your workspace. Review the final amount and payment method before confirming a purchase. Commercial terms, refunds, and any service commitments are provided by the operating organization.

Connected services

Third-party providers and messaging bridges may have separate requirements and availability. Features depend on your plan and the services enabled by your administrator.

Need an answer?

Contact the platform team with questions about your account or subscription.