Accounts and workspaces
Registration stores your name, email, mobile number, password hash, and workspace details in the platform database. Session cookies keep you signed in. Access and security events may be recorded in the audit log.
Customer conversations
Messages, visitor information, attachments, and channel details are stored so your team can provide support. Workspace permissions determine which team members can access them.
Contact requests
The contact and demo request forms store the details you submit so the platform team can review and respond to your request. Do not include passwords, payment information, or other sensitive account credentials.
Connected providers
When enabled, messaging, AI, SMS, and payment integrations send the information needed for the requested feature to the configured provider. Your platform administrator controls these connections.
Questions and requests
Contact your workspace administrator about access, export, or removal of your information. For this website, send the platform team a request. Business-specific retention periods and legal contact details must be supplied by the operating organization.