Where to start
Settings → Knowledge and automation → Help center
For panel settings, sign in to the intended workspace with a role that has access to that section. Available tools depend on your plan and configured services.
Step 1
Create a category and an article with a specific title and step-by-step content.
Step 2
Review the article’s language, publication state and its visibility in the help center.
Step 3
Open the published article as a visitor and test the help or search entry point in the widget.
Check the result
Visitors can browse the published help content.
If something does not work
Check the selected workspace and inbox, your access role and the save confirmation. Reload the page to confirm the saved state. If the issue continues, contact support with the page name and error text.
Contact support