All features
Website live chat

Make it easy to ask for help on your website

Visitors can start a conversation without leaving your website. The widget connects their messages to your support inbox and keeps help articles within reach.

A familiar chat experienceUseful details before the chatA way to leave a message
Website live chatPRODUCT SCREENSHOT
Actual website live chat interface in a sample workspace
Actual product interface with sample workspace data
IN YOUR WORKSPACE

What your team can do

A familiar chat experience

Offer text messaging and attachments in a widget that adapts to the visitor's screen. Operators respond from their existing workspace.

Useful details before the chat

Choose the pre-chat fields and decide which ones are required. Add custom fields when your support process needs more context.

A way to leave a message

When the offline form is enabled, visitors can leave a message and email address while the team is unavailable.

Pre-chat formPRODUCT SCREENSHOT
Actual pre-chat form interface in a sample workspace
Actual product interface with sample workspace data
FROM SETUP TO DAILY USE

Explore the widget and the pre-chat form

  1. Create the website inbox and set its allowed domain.

  2. Choose the widget theme, welcome text and pre-chat fields.

  3. Add the installation script to your website and test a conversation.

BEFORE YOU START

A closer look at how it works

Can visitors use the widget on a phone?

Yes. Its layout adapts to smaller screens, with a full-screen chat experience when opened through the mobile launcher.

Can I see the interface before choosing a plan?

Enlarge the product screenshots on this page or explore the interactive workspace demo. The demo uses local sample data; plan availability is listed on the pricing page.

Explore the workspace demo

Choose the workspace that fits your team

Compare the available plans and decide which capacities your support team needs.

Compare plans

Product screenshots use sample data; form examples are not necessarily enabled.