All features
Knowledge base for AI

Build a useful source of answers from your own information

Manage the information your assistant retrieves from text, website URLs and supported documents. Review the content, connect it to the right inbox and improve gaps over time.

Bring your sources togetherReview the retrieved contentLearn from unanswered questions
Knowledge base for AIPRODUCT SCREENSHOT
Actual knowledge base for ai interface in a sample workspace
Actual product interface with sample workspace data
IN YOUR WORKSPACE

What your team can do

Bring your sources together

Add manual text, a website URL or a supported file from the knowledge workspace. Processing status shows which sources are ready.

Review the retrieved content

Inspect source chunks and use the retrieval inspector to see what information is found for a sample question.

Learn from unanswered questions

Review the unanswered-question list and add a suitable answer or dismiss an irrelevant item from the knowledge workflow.

Adding knowledge sourcesPRODUCT SCREENSHOT
Actual adding knowledge sources interface in a sample workspace
Actual product interface with sample workspace data
FROM SETUP TO DAILY USE

Explore knowledge sources and content entry

  1. Collect current policies, product details and support instructions.

  2. Upload or enter the content and assign the appropriate inboxes.

  3. Check retrieval on common questions and revise incomplete sources.

BEFORE YOU START

A closer look at how it works

Does uploading a file guarantee a correct answer?

No. Source quality, processing and retrieval all affect the result. Review the content and test relevant questions before relying on automated answers.

Can I see the interface before choosing a plan?

Enlarge the product screenshots on this page or explore the interactive workspace demo. The demo uses local sample data; plan availability is listed on the pricing page.

Explore the workspace demo

Choose the workspace that fits your team

Compare the available plans and decide which capacities your support team needs.

Compare plans

Product screenshots use sample data; form examples are not necessarily enabled.